Privacy Policy

Labradore ApS (“Labradore,” “we,” “us,” and “our”) provides an all-in-one activity booking platform allowing our users to view, book, plan, offer, and receive payment for activities. Our Privacy Policy (“Privacy Policy”) is designed to provide transparency on what personal data we collect, process, and share and to assist you in exercising the privacy rights available to you.

1. Personal data we collect

This Privacy Policy covers the personal data we collect about you when you use our service, or otherwise interact with us, including on our website at and our related online and offline offerings (collectively, the “Services”). This policy also explains your choices surrounding how we use your personal information, which include how you can object to certain uses of the information and how you can access and update certain information.

We collect personal data when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below.

A. Information you provide to us

I. Account Creation: When you create an account or otherwise use the Services, we collect information such as your name, email address, password, and an optional profile photo.

II. Your Communications with Us: We collect personal information from you such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter, request customer or technical support, or otherwise communicate with us. We also collect the contents of messages or attachments that you may send to us, as well as other information you choose to provide, and that may be associated with your communications.

III. Payment Information: When you choose to subscribe for paid options on the Services, we will collect payment information allowing you to pay us. We use third-party payment providers to process payments on the Services. We may receive information associated with your payment information, such as billing address and transaction information, but we do not directly store payment information on the Services.

B. Information collected automatically

I. Automatic Data Collection: We keep track of certain unique identifiers when you use our website such as Internet protocol (IP) address, cookie identifiers, Internet Service Provider, as well as details about your browser, operating system or device, location information (including inferred location based off of your IP address), information about which links you click, the frequency and duration of your activities, and other information about how you use the Services. Information we collect may be associated with accounts and other devices.

II. Cookies, Pixel Tags/Web Beacons, and Analytics Information: We, as well as third parties that provide content or functionality on the Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through the Services. Technologies are essentially small data files placed on your devices that allow us and our partners to record certain pieces of information whenever you visit or interact with our Services.

III. Analytics: We may also use third-party service providers to collect and process analytics and other information on our Services. These third-party service providers may use cookies, pixel tags, web beacons or other storage technology to collect and store analytics and other information. They have their own privacy policies addressing how they use the analytics and other information and we do not have access to, nor control over, third parties’ use of cookies or other tracking technologies.

2. How we use your information

We use your personal information for a variety of business purposes, including to enable you to access the Services and fulfilling our contract with you, identifying and communicating with you, including providing newsletters and marketing materials, make and receive payments, improve our Services and conduct research, provide customer service.

Your personal data may also be processed for complying with legal obligations, enforcing agreements, and preventing prohibited or illegal activities.

We use the following data processors: Stripe (USA)

3. Your privacy rights

You can access and update some of your personal information through your Account settings. You are responsible for keeping your personal information up to date.

In accordance with applicable laws, you have the right to request a copy of the personal data we hold and request a correction of your personal data which is inaccurate or incomplete. For this, write an email with your request to [email protected]

4. Security of your Information

Your personal data is protected through technical and organization measures. While there is no IT security system which is 100% secure, we are continuously update the systems to protect the personal data against unauthorized access, data loss, and unintended alterations. To the extent permitted by law, including the GDPR, we, we do not accept liability for unauthorized disclosure.

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